Airportho Utrecht

QUESTIONS? WE LOOK FORWARD TO HEARING FROM YOU!

If you have any questions or comments, please feel free to get in touch.

You can call our reception on the number (030 – 307 54 94 ). You can also send an email to info@airportho.nl or use the contact form below, and we will respond as soon as possible.

Please register using the ‘Register’ button at the top right of this page.

Email address only for messages specifically addressed to the orthodontist or questions about ongoing treatment (not concerning appointments or rescheduling): orthodontist@airportho.nl

Please send open applications to praktijkmanager@airportho.nl

Appointments can be rescheduled or cancelled by telephone at least 48 hours in advance (this can be done by email if the practice is closed). 

Airportho Utrecht, J.E.C. Krabbe en dr. N.M.B.K. Willems, orthodontists

info@airportho.nl
Telephone number: 030 – 307 54 94
Vleutenseweg 386, 3532 HW  Utrecht
AGB administrative practice: 13052108

The practice is open:

Monday 08:00-16:00
Tuesday 08:00–17.00
Wednesday 08:00–19:00
Thursday 08:00–16:00
Friday 08:00 – 13:00

You can reach us by telephone from Monday through Thursday between 08.15 – 12.00 and 13.15 – 16.00. On Friday from 08.15 till 12.00.

The practice will be closed in 2025 on:

May 29: Ascension Day (also closed on Friday, May 30)

June 9: Whit Monday

Summer holidays: July 24 to August 15 

Autumn holidays: October 20 to October 24 

Christmas holidays: December 18 to January 2

  • How to reach us by car/bicycle

     Cars (and cyclists) can park free of charge in the covered car park behind the building. This closed area is located on the Groeneweg. It is best to set your navigation to Soembawahof. Ring the bell at AirporthoUtrecht and we will open the gate. The entrance to the car park is on the left. We kindly ask you to park in a car park with an Airportho Utrecht sign, if available.

    Cyclists can park their bicycles immediately after entering the car park. The door next to the bicycle shed is the entrance to the building. Ring the bell at Airportho Utrecht and we will open the door.

    Pedestrians can also ring the bell at our entrance at Vleutenseweg 386; ring the bell at Airportho Utrecht and we will open the door.

    You can check your appointments on www.airportho.nl. Making and rescheduling appointments can be done by phone from Tuesday through Thursday between 08.00 and 12.00 and between 13.15 and 16.00, using telephone number 030 – 30 75 494. Outside of these hours, you can also ask us to call you back at a time of your choosing during working hours. It is also possible to email us: info@airportho.nl or leave a message (via the contact form) on the website. 

  • Appointments

    We try to arrange most of the appointments, such as the monthly check-ups, at the beginning and the end of the day (outside of school hours), but this is not always possible. Other appointments, such as for attaching or removing braces, take place during school hours.

    If necessary, we would like to ask you to cancel or reschedule an appointment made during our opening hours by telephone at least 48 hours in advance (if the practice is closed, this can be done by e-mail). Otherwise, we are often forced to charge for the reserved time. 

  • Complaints procedure

    We hope that you are pleased with the services we provide and we will do our utmost to live up to your expectations! In the unlikely event that you are dissatisfied and we have not been able to resolve the matter with you personally, you can contact the KNMT (Royal Dutch Dental Association) and ask for mediation: 0900-2025012. We are affiliated with this complaints handling scheme.